Return Merchandise Authorization RMA
In case of a return is required, please login to your account and click RMA Request on dash board, select the appropriate order and lodge and RMA, please provide as much information as possible. We will contact you with in 1 business day and provide a return lable to pickup the faulty part and ship replacement within 2 working days.
You can lodge an RMA by calling us on 02 8081 2555 in Australia or 09 951 8018 in NZ, we are open 9 - 5:30, Monday to Friday, or contact us by email or can be initiated under My Returns after login.
We provide a return lable and organise a courier to pickup the part, in case you are outside the courier pickup area (remote areas) you can drop off the screen at your nearest post office using our courier label, all postage are paid.
Returns are processed with in 2 business days of being received in our warehouse.
If you happen to order the wrong screen and wish to have it replaced, customer will only be responsible for postage fees.
In case a refund is required, it will be issued same method the order was paid within 2 business days after the part is received.
Current web site items of goods, unused, undamaged and fully marketable, may be returned and the order cancelled (for any reason) within thirty days of delivery with the prior agreement of the Company. Returned goods must be in their original packaging and attract 30% restocking fee + freight fees if returned after 14 days money back guarantee. If 14 days money back guarantee is exercised customer will only be responsible for shipping fees.
If goods received are faulty or incorrect, customer have the option of replacement or refund.
All returns will be processed within 5 business days.
What Our Customers Say
Excellent Service
Fast as usual, works as expected. All great
— Tristan
As Always..........
Fit perfect and has better warranty than original........we don't buy anywhere else!
— MARK
Great and clear repalcement screen
the screen worked as good as the original. Is nicer being a gloss rather than the original matt screen.
— Andrew
AU Optronics B116XTN04.0 Replacement Laptop LCD Screen Panel
Good service
Good product, fast delivery
— Lauren
DELL Inspiron 13 7347 7348 Replacement Touch Glass Digitiser and Screen 1920x1080
Easy No Hassle
Friendly stuff helped me pick the correct LCD based on Service Tag. Fast delivery time, and no issues with LCD. Will buy again
— Kevin
Great supplier
Fast delivery and good products
— Lauren
ASUS 18010-14040800 Replacement Laptop LCD Screen Panel (IPS)
Good Quality, Good service
delivered on time. working perfect. Good supplier, Good working LCD installed ok and works perfect.
— Saqib
Lenovo ThinkPad L380 02DA313 Replacement Laptop LCD Touch Screen Assembly with Bezel
very happy.
Thanks, for sending replacement laptop LCDscreen panel. Computer all good now, very happy.
— Rodney
Great Service / great products
Fast service - Great products
— Corlis
Lenovo Ideapad 100 80MJ00GDAU Replacement Laptop LCD Screen Panel
Good service
Always get good support, fast delivery and good pricing.
— Lauren
HP ProBook 430 G2 K0F95PT Replacement Laptop LCD Screen Panel
Quick service time
Very satisfied Quality product and service
— Raymond
Excellent
Excellent service and support. Great pricing and fast delivery.
— Lauren
Lenovo G Series G50-45 80E301S3AU Replacement Laptop LCD Screen Panel
Great to deal with
Great products and easy to deal with
— Lindel
HP Pavilion X360 13-U158TU Replacement Laptop LCD + Touch Screen Assembly
Great to deal with
This one was slower than normal, but I blame the courier.
— Lindel
ACER ASPIRE E5-523G-90QW Replacement Laptop LCD Screen Panel
Great products and good service
Great service and products. And very quickly received.
— Lindel
Very Good Product
Product was as described in description and worked very well.
— WS Computers
Never had any issues. Constant qaulity
10/10 quality, support and delivery!!
— Matthew
Acer Aspire E1-522-4500G1TMnkk Replacement Laptop LCD Screen Panel
Great service
Replacement arrived this morning, very pleased worked well. Many thanks for the speedy replacement, a lot of companies demand faulty one back before replacing which places strain on me and customer. Well done A+++++
— Neil
Acer ASPIRE A314-31-P8VG Replacement Laptop LCD Screen Panel